Daily Success Manager

The atmosphere at Beeple is relaxed. We love enthusiastic people who believe in digitalization and innovation. We also believe in flexibility and freedom. Our team is young, dedicated, and highly ambitious. We have a group of talented people who focus on creating customer value and closing deals - and we have a lot of fun in the process. Our processes are not set in stone; there is plenty of room for personal vision and ideas. To strengthen our team of Customer Success Managers, we are looking for an additional colleague.

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What will you do? 

As a Daily Success Manager, you are the first point of contact for customers and colleagues. 

You are responsible for:

• Assisting with questions or problems related to the tool.
• Investigating potential bugs to see if you can find an appropriate solution.
• Testing bug fixes, new releases, and workflows developed for customers.
• Smooth communication with the product team.
• Creating manuals or videos and providing tips & tricks for using our planning software.
• Creating accounts, passwords, and access.
• Setting up simple integrations.
• Supporting the Customer Success Managers as needed.

Support is mainly provided through Chat, Email, and online meetings. As a Daily Success Manager, you will do this only occasionally via phone.

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Is it a match? 

For this role, we are looking for an enthusiastic colleague with a passion for customer support, customer-friendliness, and software. Additionally:

• You communicate professionally, clearly, and empathetically with colleagues and customers.
• You are proficient in Dutch, French, and English. Any additional languages are a plus!
• You take proactive ownership of your projects, thinking creatively and solving problems.
• You have a customer-oriented mindset and a healthy dose of flexibility.
• You don't need to know how to code, but technology and software shouldn't scare you. You understand the big picture and find it interesting!
• If you have worked in the HR sector, have experience with similar software, or have used HR tools, that's definitely a plus.

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What can you expect from us? 

You will receive a lot of flexibility in return: you set your own schedule and choose how often you work remotely. This could also be from one of the many Spaces offices. You will join a warm, fast-growing team with regular teambuilding activities and workshops. There is plenty of freedom and ownership over your own projects.

Salary is determined based on age and experience.

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About Beeple 

Beeple is a SaaS scale-up founded in 2016 to make the planning of flexible staff real-time, efficient, and human-centered. Since then, Beeple has been active worldwide and is available in multiple languages, including English, Dutch, Spanish, German, Traditional Chinese, and Arabic. We are still looking to grow faster than ever with global ambitions. Beeple is part of Visma.

Comment faire une demande ?

1. Envoyez un e-mail à jobs@beeple.eu avec votre CV en pièce jointe.
2. Vous pouvez éventuellement inclure une lettre de motivation expliquant pourquoi vous souhaitez rejoindre Beeple.
3. Attendez notre réponse ! Nous étudierons votre candidature et vous contacterons dès que possible.

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